For over two decades, companies from a diverse group of industries have turned to NCS Technologies to provide solutions that enable them to delight their customers across all "touch points". Established in 1984 as a certified minority-owned business enterprise, NCS Technologies has proven itself to be a full-service provider of technology services that is capable of offering a wide range of support to companies requiring technology-based solutions.
NCS Technologies applies a spectrum of solution approaches to optimize the customer's experience with contact center agents. These fall into two main categories: relationship-building and productivity solutions for the agent, and administrative tools for the center management.
Customers, Employees, and Partners demand a highly personalized, and fully integrated, digital relationship with your company. The expectation is to have access anytime and anywhere. The NCS Technologies' Self-Service Solution enables you to quickly and cost effectively meet these needs.
The mobile landscape continues to evolve and the promise of cloud services is reaching new heights. Businesses seeking guidance on the potential and pitfalls of both know where to turn. From mobilizing businesses with innovative solutions to managing critical business functions in the cloud, NCS delivers.